Privacy Policy

Last updated: October 18, 2025

Information We Collect
What data Lumio collects when you use our Discord bot

Discord User Data

  • Discord User ID (for command usage tracking)
  • Discord Username and display name
  • Server/Guild ID where commands are used
  • Channel ID where bot interactions occur

Usage Data

  • Commands used and their frequency
  • Music playback statistics
  • Error logs for debugging purposes
  • Bot performance metrics
How We Use Your Information
The purposes for which we process your data
  • Provide and maintain bot functionality
  • Improve bot performance and user experience
  • Debug issues and provide technical support
  • Analyze usage patterns to enhance features
  • Ensure compliance with Discord's Terms of Service
  • Prevent abuse and maintain service security
Data Storage and Security
How we protect and store your information

Data Storage

We store minimal data necessary for bot operation. User data is stored securely and retained only as long as necessary for the purposes outlined in this policy.

Security Measures

  • Encrypted data transmission and storage
  • Regular security audits and updates
  • Access controls and authentication
  • Secure hosting infrastructure
Third-Party Services
External services integrated with Lumio

Discord API

Lumio uses Discord's API to provide bot functionality. Please review Discord's Privacy Policy for information about their data practices.

Music Sources

When using music commands, Lumio may interact with external music services (YouTube, Spotify, etc.) to fetch metadata. We do not store or share your music preferences with these services.

Your Rights
What rights you have regarding your data
  • Access: Request information about data we have collected about you
  • Correction: Request correction of inaccurate personal data
  • Deletion: Request deletion of your personal data
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to processing of your personal data

To exercise these rights, please contact us through our support channels.

Data Retention
How long we keep your information
  • User interaction logs: 30 days
  • Error logs: 90 days
  • Usage statistics: 1 year (anonymized)
  • Account data: Until bot removal from server or user request
Children's Privacy
Our policy regarding users under 13

Lumio does not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have the data removed.

Changes to This Policy
How we handle privacy policy updates

We may update this Privacy Policy from time to time. We will notify users of any material changes by updating the "Last updated" date at the top of this policy. Continued use of Lumio after such changes constitutes acceptance of the updated policy.

Contact Us
How to reach us with privacy-related questions

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Through our Discord support server
  • Via the support page on our website
  • By using the bot's support command